Take control of your Wi-Fi. After adding Midco Freestyle® Wi-Fi to your Midco internet, download the Midco Wi-Fi app to:. See what devices are using your Wi-Fi network – and remove unwanted devices. Pause Wi-Fi access for individuals on your network, or set up pause schedules for Wi-Fi access or your kids’ phones or tablets. Support know-how to help you know how. Find answers to your Midco equipment, billing, installation questions and more with a mix of fast answers, step-by-step instructions and guided tutorials. Midco International Inc. 8471 38 3 Part 1 Installation free area per 2,000 BTU. In any case, the minimum dimension of rectangular air ducts shall not be less than 3 inches. In Canada, for detailed ventilation requirements, refer to standard CAN/CGA 1-B149.1 or.2 and/or local codes. 3 Virtual visit installation fee is $25. Professional, in-person installation fee is $100. There is no charge for service visits (virtual or in-person) and self-installation. If there is an issue with a virtual visit and a technician needs to enter a home to complete work, there is no additional charge to the customer.

Updated November 8, 2020

We're here to help.

If you need to reach us for a service issue or change, we want to reassure you that we’re making every effort to provide “no contact” solutions in order to protect your health and the health of our team members.

Today, 90% of our call center support and sales teams are working from home, ready to help you. We’re just a phone call away at 1.800.888.1300. We also have additional resources for you:

If you like to do it yourself (since most service issues are fairly easy to resolve), we’ve updated our troubleshooting content at Midco.com/Support.
Make payments: through the My Account app, Midco.com/MyAccount or Midco.com/Business/MyAccount online, over the phone or through a check or money order via the mail.
Chat: Midco.com and Midco.com/Business
Text: 64326
Social Media: Facebook and Twitter

Keeping you and our team safe.

As an essential services provider, we’re doing all we can to limit the exposure and spread of the coronavirus, while still meeting your needs as well as those of our communities. We have prioritized the self-installation of new services so that in most instances, technicians don’t need to be in homes. Instead, we will mail or drop-off the necessary equipment to your door.

In addition, much of our troubleshooting work can be done from outside the home, where we check to make sure the connection to the home is secure. If more advanced troubleshooting is needed, we have adopted a new method that utilizes customers’ smartphones, allowing our team to remotely view the in-home set up and equipment while helping to restore or install services.

If we need to be in your home for troubleshooting or an installation, we will call in advance to make sure you are comfortable with in-home service and that your home is safe for our technician. We comply with all guidelines to assure safe distancing as well as having all the necessary safety equipment.

We'll keep improving.

Every day, we’re working on innovative ideas to best serve you in this new environment. With more customers working from home, we’re monitoring our network to make sure we are keeping up with bandwidth demands. Midco’s internet services are unlimited, meaning we do not impose any data caps or additional fees. Our network is designed to support large amounts of heavy traffic – since it’s widely dispersed and can handle 20% above capacity at peak usage times.

We're providing important connections.

To facilitate distance learning, we’ve implemented new internet services for students and families in need.

Federal Lifeline Program

With so many students at home now and lots of coursework to complete, we’re reminding schools and communities about the Lifeline program. It’s a federal program intended to put home phone and internet service within reach of qualifying families – giving low-income households affordable home phone or internet access.

The Lifeline Internet Service is $14.95 per month (includes modem), but with a subsidy credit, the customer’s cost is $5.70 a month for 25 Mbps downloads and up to 3 Mbps uploads service. Typically, the online application and approval process takes three to five days. Once approval is complete, the service installation is free.

Internet Basics Option

Midco understands the need for a budget-friendly internet option to help households that don’t qualify for other programs. Midco Internet Basics, a new package created in response to the COVID-19 pandemic, will remain available as a low-income option to continue to support online learning needs. The package features up to 25 Mbps downloads for $14.95 per month, including a modem lease. To learn more about this new package option, call 1.833.338.4638.¹

Community Efforts

With food insecurity on the rise, Midco is donating $250,000 to area food banks in Kansas, Minnesota, North Dakota and South Dakota. It's a small way that Midco can give back and help the communities where our employees live and work.

Midco Stores

On Monday, November 9, we temporarily adjusted our weekday store hours to 8:30 am - 5:30 pm at the following locations:

Aberdeen
Bismarck
Fargo
Grand Forks
Lawrence
Minot
Rapid City
Sioux Falls

If you choose to visit one of our stores, rest assured we're following strict protocols that include thorough cleaning and disinfecting of all store surfaces. In addition, our team members in the stores are wearing masks and gloves to handle payments and equipment.

Midco Free Installation

We're in this together.

Midco Free Installation Guide

We’re open for business and ready to assist you. It’s been our honor to serve you through these difficult times, and we look forward to better days ahead – together.